DangDuyen Inc accepts returns of unopened products within 30 days of delivery.
Eligibility
Items must be unopened, unused, and returned in their original packaging. Contact us before shipping a return so we can provide the applicable instructions. Include your order number and proof of purchase.
Return shipping
Unless the item arrived damaged or we made an error, the customer is responsible for return shipping. Send returns only after receiving instructions from our support team.
Refunds
After we receive and inspect an eligible return, approved refunds are issued to the original payment method. Processing time depends on the payment provider and bank.
Order support
Orders are generally processed within 1–3 business days. Standard U.S. delivery is generally 3–7 business days after processing. For help, contact contact@dangduyen.shop or call +1 (615) 491-6948.
Return address: DangDuyen Inc, 211 COMMERCE ST, NASHVILLE, TN 37201.